Difference between revisions of "Coleman University MSDNAA"

Revision as of 12:21, 2 December 2011

Turnkey Software Distribution & Management System

Introduction to ELMS for MSDNAA

The MSDN Academic Alliance has partnered with e-academy Inc. to offer a software distribution, tracking and authentication system to MSDNAA Program Administrators. ELMS (e-academy License Management System) for MSDNAA was designed specifically to address the challenges posed to Program Administrators in the distribution of software licensed under the MSDNAA Program to students and faculty. Microsoft has licensed the use of ELMS on behalf of all current MSDNAA members. Membership in the MSDN Academic Alliance entitles you to use ELMS for the distribution and management of MSDNAA software to students and faculty for no cost. ELMS is a web-based software distribution and management application hosted by e-academy.

Delivery Types

• Download - This option allows students and faculty to download for free, the iso of the selected media.
• Mail Order - This option is a limited option to only certain titles. The software is free, but the cost is for the disc and processing, and for the shipping.

Product Activation Keys

If your software will require an activation key, ELMS automatically distributes the appropriate product key to students when they order an MSDNAA product. E-academy manages the inventory of all product keys so you no longer have to order stickers from Microsoft or hand out product keys manually. The key is contained in the confirmation email to the student/faculty each time they order a product through ELMS. The key is also stored in the private Orders section for each student/faculty.

Support

Program Administrators are responsible for support to their students. ELMS includes an Automated Support Agent for students who encounter difficulties. If the Automated Support Agent is not able to resolve the issue then support is passed on to the Program Administrator.

MSDNAA Licensing Terms

ELMS is designed to handle the licensing terms you agreed to upon becoming an MSDNAA member. In ELMS, students must agree to Microsoft's Student Use Guidelines before they are able to download, check out, or purchase CD media. ELMS also tracks orders placed by every student and restricts the number of times a student can order each product. Based on the terms of the MSDNAA license agreement, students are restricted to one order per product. They can also request additional installs from their Program Administrator under certain circumstances.

Security & Privacy

e-academy Inc., is fully committed to the online privacy of all of its MSDN Academic Alliance customers worldwide. We adhere to the strictest global privacy policies including the European Union Data Protection Policy. Only minimal user data is collected in the process of authentication and software delivery and NO personal information is shared with anyone, including Microsoft, without explicit permission from the user. Our privacy policy is displayed on your ELMS system and also is reproduced in the appendix of this document for your convenience.

System Administration The System Manager (typically the Program Administrator) has access to the complete suite of administrative functions in ELMS. He/she can perform the initial ELMS setup, manage user accounts, set up products, run reports, and send notifications to students/faculty. The System Manager is also responsible for assigning privileges to coworkers' accounts in ELMS.

Appendix - Privacy Policy

e-academy Inc., is fully committed to the online privacy of all of its MSDN Academic Alliance customers worldwide. We strictly adhere to the strictest global privacy policies including the European Union Data Protection Policy. All questions or concerns about e-academy and data protection should be addressed to e-academy Inc. by sending e-mail to info@e-academy.com.

What personally identifiable information is collected from me?

The website is exclusively for eligible members of the MSDN Academic Alliance program at participating academic institutions; your academic institution has created membership accounts using email accounts/unique identifiers of students and faculty who are eligible to access software under the MSDNAA program. When you order a software product, we ask that you supply your first and last name as well as your preferred email address (if different from your login email address).

How do you use my information?

All information collected from you is used to authenticate you as an eligible member of the MSDNAA program. To reiterate, this site is exclusively for members of the MSDNAA program at participating academic institutions and requires users to be authenticated as such. The Coleman College MSDN Academic Alliance Program Administer and e-academy use your identifying information for support purposes in order to serve you better.

With whom do you share my information?

Your information is not sold, traded, or rented to others. The only information shared with any third party is with Microsoft Corporation. It is shared ONLY when you EXPLICITLY request additional information about Microsoft's products and programs. This information includes your name and email address ONLY.

What security is in place to protect my information?

Your information is protected both during transmission and in storage. Your account and profile information are password-protected so that you and only you have access to this personal information. During the software ordering process, the secure server software (SSL) encrypts all information you input before it is sent. Furthermore, all customer data is protected against unauthorized access on the system's secure servers.

• MSDNAA account Request Form